 Our vision, mission and qualities
About us |
We are a public entity that contributes significantly to the success of Hamilton's reputation as a confident, progressive city with a can-do attitude.
As guardians of the city we want what's best for Hamilton and its people and to enhance their quality of life.
We are grounded in our dealings and proud of our role in protecting the past, present and future.
our purpose is to shape the city through smart thinking. |
Our vision
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Vibrant Hamilton
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Our mission |
To be New Zealand's leading service organisation by delivering a distinctively Hamilton customer experience. |
Our qualities
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We...Go Beyond...in all that we do. Always. |
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HOT ... We are ambitious and passionate about everything we do. We commit to our work with energy, drive and a can-do attitude.
This quality is focused on people's attitude and the way they approach their work.
You demonstrate being 'Hot' if you are:
- confident, brave;
- committed, proud, willing to take ownership;
- dynamic, energetic;
- optimistic, spirited, passionate and positive;
- willing to stretch, ambitious to get things done;
'Hot' behaviour is a combination of these descriptions and words.
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RELENTLESS ... We are tireless in our commitment to go the extra mile and agile in finding effective solutions.
This quality is focused on the way people go about their work.
You demonstrate being 'Relentless' if you are:
- a person of integrity;
- approachable, a team player, a rapport builder;
- attentive to customers;
- current and flexible in your thinking, leading edge;
- effective, resourceful;
- respectful;
- responsive to change, versatile;
- someone who celebrates success;
- solution oriented;
- willing to persevere but know when to let go.
'Relentless' behaviour is a combination of these descriptors and words. |
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UNEXPECTED ... We will delight our customers in every way. We will demonstrate innovation and smart thinking to deliver great results for our community.
This quality is focused on outcomes and how people deliver their work.
You demonstrate being 'Unexpected' if you are:
- accountable, responsible;
- achievement oriented, driven to get things done;
- committed to delivering work of a high standard;
- customer oriented/aware;
- focused on improving outcomes, willing to challenge the status quo;
- willing to deliver seamless customer service.
'Unexpected' behaviour is a combination of these descriptors and words.
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Contact
Return to main page
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Human Resources
Level 1, Council Offices
Hamilton City Council
Garden Place
Private Bag 3010
Hamilton 3240
New Zealand Phone (+64) 7 838 6799
New Zealand Fax (+64) 7 838 6599
Monday to Friday 8.30am-4.30pm
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