How do I pay rates?

New property

greenfields

Use your bank's online or telephone banking services.
You'll need to quote our bank details (BNZ, Hamilton Branch, account number: 02 0316 0030142 06), In the particulars field you need to put the word RATES, in the code field you need your rates number i.e (12456), and in the reference field you need as much of your property's address that will fit.
Payments can be weekly, fortnightly, monthly or quarterly.

Set up a direct debit with your bank so you don't need to worry about remembering to pay. A direct debit will automatically deduct the amount required to clear the rates up until the end of the rating year, at the specified frequency. This is Council's preferred payment method. Download a form here, and return it to our office for processing.

Set up an automatic payment with your bank. Payments can be weekly, fortnightly or monthly. Please note that your bank may charge a fee when setting up or amending an automatic payment. To organise an automatic payment please contact the Rates department:

Read the important information below then click the link to pay your rates online

Bank provider - this service is provided by our bank, BNZ, in agreement with Hamilton City Council. You do not have to be a BNZ customer to use this service. Visa or MasterCard only are accepted.
Online convenience fee - BNZ charges you a convenience fee of 2.49% per transaction for this service (with a minimum fee of $1.00 per transaction). Hamilton City Council does not receive any part of this fee.
Rates number and property location - please have your rates notice in front of you to ensure you accurately enter these details.
Processing time - be sure to allow time before your instalment due date for processing of your payment. Payments made after 6pm New Zealand time will appear in your Hamilton City Council rate account the following business day.
At the end you will be given a reference number. A receipt will not be provided, however you can print the screen or note down the details for future reference
Need help? - Phone the BNZ helpdesk on 0800 737 774 Monday-Friday 8am-5pm

Refund enquiries - should be directed to Hamilton City Council's rates enquiry line, phone 07 838 6688 Monday-Friday 8am-4.45pm

Post a cheque to us in the envelope supplied with your account, or mail to Hamilton City Council, Private Bag 3010, Hamilton.
Pay in person at the Hamilton City Council office in Garden Place Hamilton (8am-4.45pm Monday to Friday), post into branch library drop-off boxes, or pay at any Waikato Branch of the BNZ (cheque, cash or EFTPOS cards accepted, not credit cards).

Rates Counter
Ground Floor, Council Offices
Garden Place
Hamilton City Council
Private Bag 3010
Hamilton 3240
Phone: 838 6688
Fax: 838 6458